All work

Insurance / Windows desktop

Complexity, brought into focus.

An offline-first Windows application that brings the operations of a public adjusting firm into one workspace.

Client / ProductNational Adjustment Services, Inc.Our workProduct design · Software engineering
NAS Claims Intelligence product preview
NAS Claims IntelligenceProposed identity & interface concept

01 / The brief

A product with a purpose.

Public adjusters work across estimates, policies, claim records, correspondence, and reports. NAS Claims Intelligence brings those tasks into one Windows application, with local records available when field connectivity is unreliable.

Built for National Adjustment Services, Inc., the suite connects the claim to the work around it. The interface supports the desk and the field, while the desktop process owns storage, document handling, and connected services.

02 / The challenge

Start with
the real work.

Claims work crosses several kinds of information and several working environments. A useful operational tool has to connect documents, estimates, reporting, and team activity without assuming reliable connectivity everywhere.

03 / The experience

A clearer path
from start to finish.

React and TypeScript run inside an Electron desktop application, backed by local SQLite storage. The Estimate Auditor compares normalized line items and records discrepancies for adjuster review. Cloud AI analysis and live feeds require connectivity; core local workflows are designed for field use.

  1. 01

    Intake

    Create the claim and organize supporting records.

  2. 02

    Compare

    Normalize estimates and examine discrepancies.

  3. 03

    Investigate

    Review policy language and supporting evidence.

  4. 04

    Deliver

    Produce reports and correspondence from claim data.

NAS Claims Intelligence product detail
NAS Claims Intelligence / A closer look

04 / Under the surface

Thoughtful decisions.
Useful details.

01

Estimate review that shows its work

The comparison engine groups line items by room, combines deterministic matching with model-assisted comparison, and records how a match was made. Progress updates keep longer audits understandable.

02

The policy stays connected to the claim

Indexed policy text supports search and cited questions. A gap-detection workflow cross-references policy information with the estimate, giving the adjuster a focused set of findings to review.

03

Field work with a clear connection boundary

Claims and documents live locally in SQLite and the filesystem. API credentials use operating-system protection. AI requests, live disaster feeds, and optional cloud sync require a connection.

04

A consistent handoff

The reporting library includes 22 templates for claim deliverables, operations, client communication, and other reporting needs. Team roles and activity records help organize responsibility.

05 / Technology

The foundation
behind the product.

Each part of the stack has a job. These are the proposed technologies in the project architecture.

Electron

Windows shell, local files, and desktop integration

React & TypeScript

Module-based application interface

SQLite

Local records and full-text policy search

Claude

Document extraction and assisted analysis

Zustand

Application state across workflows

Supabase

Optional team synchronization

06 / The result

The path to delivery.

A delivered Windows desktop suite for NAS, with local claim operations, connected AI assistance, optional synchronization, and professional reporting in one application.

Something in mind?

Let's build
what's next.
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