Work · case studies
Engagements.
What we built, what mattered, what was hard.
INSURANCE · 2025
Carrier-policy RAG for adjuster decision support
Adjusters were searching three policy systems by hand. We built a retrieval layer that returns cited policy fragments in under a second, with a per-tenant ACL.
- stack
- Postgres, pgvector, Temporal, OpenAI
- outcome
- Adjuster handle time down 38%
- time-to-prod
- 11 weeks
LOGISTICS · 2025
Multimodal reconciliation for inbound freight bills
Replaced a 12-person manual review team with a two-pass extraction pipeline that flags exceptions for human review, not the routine.
- stack
- Layout-aware extractor, GPT-4o, Postgres, JetStream
- outcome
- Manual review hours down 84%
- time-to-prod
- 16 weeks
PUBLIC SAFETY · 2025
Sub-second geo-fenced incident routing
Live incident feeds were taking minutes to reach district commanders. We split the pipeline so raw events arrive in 2s and enrichment back-fills behind.
- stack
- Kafka, PostGIS, NATS, custom routing
- outcome
- Time-to-operator from 4 min → 1.8s
- time-to-prod
- 9 weeks
HEALTHCARE · 2025
Structured extraction from lab PDFs at scale
A diagnostic chain needed structured data out of 60,000 monthly PDF reports from 400 labs, each with its own template.
- stack
- Layout-aware extractor, Postgres, JSON Schema, Temporal
- outcome
- Manual data entry team disbanded
- time-to-prod
- 14 weeks
FINANCIAL SERVICES · 2024
Multi-channel approval orchestration with audit trail
An institutional onboarding flow with seven approval steps over three departments needed durable orchestration and a defensible audit trail.
- stack
- Temporal, Postgres, Slack, internal RBAC
- outcome
- Onboarding cycle 21d → 6d
- time-to-prod
- 12 weeks
GOVERNMENT · 2024
Internal policy RAG for a state agency
A state agency wanted self-service policy lookup for caseworkers. We built it with the agency's existing Postgres footprint and a tight latency budget.
- stack
- Postgres, pgvector, internal SSO, Source Serif
- outcome
- Caseworker lookup time −62%
- time-to-prod
- 10 weeks